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Terms of Purchase

You can safely and easily order your Prints from Pinx AB (SE559120128901). Prints purchased on the website is manufactured in Sweden and sent to you. The prices on the website include EU VAT.

Order confirmation
Once we receive your order, we will send you a confirmation e-mail with information about your order. Make it a habit to always check your order confirmation so that everything looks good. If you have any concerns or questions, please contact our customer service immediately. Please save the order confirmation which includes your customer and order number in case you need to contact us. If you would like to cancel or change your order, please get in touch with our customer service as soon as possible.

Shipping method and delivery times 
Delivery time: 3-5 working days depending on where you live. Subject to any delays in shipping companies.

Payment Options
We have a partnership with Klarna which means you can pay later by bill or directly via Debit Card or Credit Card, We accept VISA and MasterCard.

Returns & Complaints
The prints are all custom made to fit your preferences and cannot be returned.
We sell all products with a one year guarantee and three year right of complaints in accordance to the Swedish Consumer Purchases Act (1990:932). All warranties apply in Sweden. The product guarantee covers only the initial error, i.e., errors contained in the product upon delivery. Faulty or damaged products upon arrival are returned and exchanged free of charge. We will not replace any additional costs that may arise due to a product is damaged, faulty or defective, such as extra work, materials or the like. It is up to the customer to check the product before installing it. We do not reimburse for faulty installations. If any dispute arises, the public complaints committee recommendations will be followed.
For returns or complaints, please contact customer service via the contact form or telephone +46 (0)33 20 80 20.

Use of personal data
Through your registration and/or order you agree that Pinx prints store and use information about your purchases as well as the contact information you provide. The data is stored and used to enable us to fulfill our commitment to you, and better able to satisfy your needs as a customer and provide you with better service. The data is stored and also used for information and marketing purposes. This means that Pinx Prints, unless you in writing objected to it, may use your personal information to contact you by email with newsletters, by SMS, email or direct mail. We treat your personal information with the utmost care and ensure that your customer data is only used by Pinx Prints. Pinx Prints will not, without your consent, pass on your contact details unless it is required by law, if it is necessary for your order with us or if it is needed to protect the rights and properties of Pinx Prints.

Payment Security
We offer a secure card payment with all major credit and debit card brands, in collaboration with the payment provider Klarna. Pinx Prints never handles or saves any card details. More information can be found on Klarnas website.

Information about cookies
This website uses a so-called session cookie to keep track of users so that the server will not confuse customers shopping carts and the like. It's not a permanent cookie but is only session-based, and it is removed directly after visits. The cookie does not store any information about users.

Pinx AB
Mariedalsgatan 7
503 38 Borås, Sweden

Contact via
+46 33 20 80 00 or Contact form